Please read these terms carefully before using our gaming platform
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
You must be at least 21 years old and a resident of Indonesia to use max368 services.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
max368 enforces strict fair play policies. Any form of fraud, collusion, or advantage play will result in account termination.
By creating an account and using max368, you agree to be bound by these Terms & Conditions in their entirety.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering for an Account, accessing the Website, or using any max368 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision of these Terms, you must immediately cease use of max368 Services and refrain from creating an Account.
max368 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting to the Website. Your continued use of max368 Services following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of updates.
These Terms & Conditions constitute a legally binding agreement between you and max368. Please read them carefully and ensure you understand all provisions before proceeding.
To register for and use max368 Services, you must meet all of the following eligibility requirements:
max368 reserves the right to verify your identity, age, and residency at any time by requesting official documentation such as a government-issued identity card (KTP), passport, utility bill, or bank statement. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and/or withdrawal restrictions.
To create an Account, you must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update your Account information promptly if any details change. Providing false, misleading, or incomplete information is grounds for immediate account termination.
Upon successful registration, you will create a username and password to access your Account. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any other Account access information with any third party. max368 will never request your password via email, phone, or any other communication channel.
You are fully responsible for all activities that occur under your Account, whether or not authorized by you. If you suspect unauthorized access to your Account, you must notify max368 immediately via email at [email protected] or through our 24/7 live chat. max368 shall not be liable for any loss or damage arising from your failure to protect your Account credentials or from unauthorized use of your Account.
max368 is committed to preventing fraud, money laundering, and underage gambling. As part of our Know Your Customer (KYC) procedures, we reserve the right to request identity verification documents at any time, particularly before processing withdrawal requests. Acceptable documents include government-issued photo identification (KTP, passport, driver's license), proof of address (utility bill, bank statement dated within the last 3 months), and proof of payment method ownership (bank account statement, e-wallet screenshot). Failure to complete KYC verification may result in restrictions on withdrawals and account functionality.
max368 accepts deposits via Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, and e-wallets including OVO, DANA, GoPay, and ShopeePay. The minimum deposit amount is Rp 50.000, and the maximum deposit amount is Rp 100.000.000 per transaction, subject to change at max368's discretion. Deposits are typically processed instantly, though processing times may vary depending on your chosen payment method and banking institution.
All deposits must originate from a payment account held in your own name. Third-party deposits are strictly prohibited. max368 reserves the right to reverse any deposits made from accounts not registered in the Player's name and to suspend the Account pending investigation.
You may request a withdrawal of your Account balance at any time, subject to the following conditions: (a) your Account must be fully verified through our KYC process; (b) you must have met any applicable wagering requirements associated with bonuses; (c) the withdrawal amount must meet the minimum withdrawal threshold of Rp 50.000; and (d) the withdrawal must be made to a payment account registered in your own name.
max368 processes withdrawals as quickly as possible, typically within 5 minutes during banking hours for verified accounts. Processing times may be extended for first-time withdrawals, large withdrawal amounts, or accounts requiring additional verification. max368 reserves the right to request additional documentation before processing any withdrawal.
max368 does not charge fees for deposits or withdrawals. However, your payment provider (bank or e-wallet) may impose its own transaction fees, which are beyond max368's control. Daily, weekly, and monthly withdrawal limits may apply depending on your VIP tier and account status. Standard accounts may withdraw up to Rp 50.000.000 per day, while VIP accounts may have higher limits as determined by their tier.
max368 offers various bonuses and promotions to Players, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to specific terms and conditions, which will be clearly stated in the relevant promotional materials. By accepting any bonus, you agree to comply with all associated terms.
Most bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before you may withdraw any winnings derived from the bonus. For example, a bonus with a 5x wagering requirement means you must place bets totaling five times the bonus amount before the bonus funds and any associated winnings become withdrawable. Wagering requirements must be met within the specified validity period, typically 30 days from bonus activation.
max368 reserves the right to withhold, cancel, or reclaim any bonus and associated winnings if we determine that you have engaged in bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using unfair betting strategies designed solely to meet wagering requirements without genuine risk, colluding with other players, or otherwise attempting to exploit promotional offers. Accounts found engaging in bonus abuse will be immediately terminated and all funds forfeited.
Specific bonus terms, including eligibility criteria, minimum deposit requirements, maximum bonus amounts, qualifying games, and wagering contributions per game type, will be detailed in the relevant promotional offer. It is your responsibility to read and understand all bonus terms before opting into any promotion. max368 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
max368 is committed to promoting responsible gaming and protecting players from gambling-related harm. We provide tools and resources to help you maintain control over your gaming activity:
If you believe your gambling is becoming problematic, please contact our support team immediately at [email protected] or via 24/7 live chat. We can assist you in setting appropriate limits or arranging self-exclusion. max368 also recommends seeking professional help from gambling addiction counseling services if needed.
The following activities are strictly prohibited on max368 and will result in immediate account termination and forfeiture of all funds:
max368 reserves the right to investigate any suspicious activity and cooperate with law enforcement authorities where illegal activity is suspected.
All games on max368 are governed by their specific rules, which are available within each game interface. Players are responsible for understanding the rules of any game they choose to play. max368 uses certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes for all casino games and slots.
For sports betting, all bets are settled according to the official result as declared by the relevant sports governing body. In the event of a dispute, max368's decision is final. Dead heat rules, postponement policies, and market-specific rules will apply as detailed in our sports betting rules section.
max368 provides Services on an "as is" and "as available" basis. We do not warrant that the Website will be uninterrupted, error-free, or completely secure. max368 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services, including but not limited to:
To the maximum extent permitted by law, max368's total liability to you for any claims arising from your use of our Services shall not exceed the amount you have deposited into your Account during the 90 days preceding the claim.
All content on the max368 Website, including text, graphics, logos, images, software, and game interfaces, is the property of max368 or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without express written permission from max368.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to online gaming operations serving the Indonesian market. Any disputes arising from these Terms or your use of max368 Services shall be resolved through good faith negotiation. If a dispute cannot be resolved amicably, you agree to submit to binding arbitration under mutually agreed terms.
You may close your Account at any time by contacting customer support. Upon closure, any remaining balance (after meeting all wagering requirements) will be returned to you via your registered payment method. max368 reserves the right to terminate or suspend your Account at any time if you breach these Terms & Conditions, engage in prohibited activities, or for any other reason at our sole discretion. In the event of termination for breach, max368 may forfeit any Account balance and withhold any pending withdrawals.
If you have questions about these Terms & Conditions or require assistance, please contact max368 customer support:
Our customer support team is available 24/7 to clarify any aspect of these Terms & Conditions